Phone systems for small businesses are undoubtedly a necessity. Today’s world requires instant communication for any business to carry out day-to-day operations. Calls are still the most effective way to communicate with whoever you need to. So, it is no wonder, being as valuable as they are, that phone systems evolve rapidly as new technology to make them work faster and even more efficiency keeps being introduced. With so many phone systems and providers to choose from, picking the perfect system can almost be a pain.
Not to mention, a small business phone system also comes with some challenges. A system packed with features to make your life easier can also become a nuisance if you don’t have the right system for your needs or even the right provider. If we just made you worry about looking for a small business phone system, worry not! We come with solutions, and the answer is simple, choose Nortec Communications Next Gen Solutions!
What is NextGen Solutions?
Nortec Communications offers a cohesive communication system that effortlessly combines various communication channels, such as phone calls on both your office and mobile phone, text messaging, and video conferencing. This gives professionals the best small business phone system in the market and all the other complementary communication channels they need to succeed.
What are the Benefits of a Small Business Phone System?
So, how can you know what phone system will work for your small business and eliminate the pesky details that come with some of them? Easy! You look at the benefits. While the benefits of small business phone systems vary from provider to provider, a few are essential for small businesses to consider. These include:
- Cost-effective communication: Most small businesses don’t have a massive budget to splurge on phone systems. As a result, low-cost communication tools can be essential to their performance. Small businesses can save money on installations, complicated equipment, and other communication-related costs that come with some phone systems by choosing a cloud powered phone system such as NextGen.
- Scalability: Small businesses often see growth at random times. Whether you have a new member joining or multiple, the scalability of solutions like NextGen allows you to add new users at any given time without any struggle.
- Flexibility: Cloud-based phone systems for small businesses prioritize mobility, making it convenient for individuals to work from home, in the office, or while traveling. You’ll have all the flexibility you need to take your communications with you anywhere because these phone systems use internet connections to function.
- Increased Productivity: A cloud-powered phone system makes communication and collaboration a piece of cake, making it easier than ever for employees to work together and get things done. This means the team can be faster and more efficient.
Common Phone System Issues for Small Businesses
Unfortunately, it can’t be all sunshine and roses. Like any other communication method, a small business phone system has some limitations. It is important to know what they are, so you can be prepared to overcome them. These issues include:
- Limited functionality: Some phone systems do not provide the same range of features that modern companies require, such as call forwarding, voicemail transcription, or video conferencing.
This can limit a small business’s ability to communicate successfully with customers and workers, stifling productivity and growth, so you must carefully select your provider. Not to brag, but NextGen, on the other hand, has all the modern features you can possibly think of.
- Expensive equipment and maintenance: Traditional phone systems often require costly equipment and ongoing maintenance, which can be too costly for small companies. Furthermore, as technology advances, older phone systems may become obsolete, requiring expensive updates or replacements. To avoid this, make sure you are using a cloud phone system. They don’t require extra equipment.
- Poor call quality and reliability: Dropped calls, delays, and poor sound quality can all be caused by outdated phone systems or poor internet connectivity. To avoid this, ask your provider whether the phone system you choose guarantees a high percentage of uptime. Uptime is when your system is up and running, offering high-quality sound through your calls.
Features of NextGen
So, we’ve been talking a lot about NextGen, so why don’t we go into detail about what it can bring to your small business? Here are some features of our cloud communications system:
- VoIP capabilities: Voice over Internet Protocol (VoIP) is a communication technology that enables phone calls over the internet rather than traditional phone lines. A cloud phone system with VoIP capabilities transmits calls over the internet, making it more cost-effective and versatile than conventional phone systems.
- Auto-attendant: An auto-attendant is a feature of a cloud phone system that automatically answers incoming calls and allows callers to navigate through a menu to reach the appropriate department or person.
- Call forwarding and routing: Call forwarding and routing is a feature that enables incoming calls to be routed to a particular number or device, such as a mobile phone or another team member’s desk phone.
- Conference calling: Conference calling is a feature that enables multiple people to join a single call or video conference.
- Mobile app: NextGen offers a mobile app that enables users to make and receive calls, send messages, and access other phone system features from their smartphone or tablet.
How Nortec Communications’ NextGen Can Simplify Your Business Communication
We created NextGen with our customers in mind. It is built for everyone, from the smallest of businesses to enterprises. NextGen is the future of business communications.
- Expert support: We are with you every step of the way! Our team of experts is ready to guide your team on how to get the best out of our platform, and we’ll be there at any time if anything were to fail with your system.
- A cloud-based system eliminates equipment and maintenance costs: As a small business, you’ll be relieved to know that getting NextGen will eliminate the need for complicated installations and moving heavy equipment around the office. Instead, because your software will be hosted in the cloud, we take care of maintenance without disruptions.
- Personalized service and training: Don’t worry about the getting-to-know-how-to-use-it part! We know it can be daunting, so we train you and your team on how to use and get the best out of our platform.
Ready to Have the Future of Communications in Your Hands?
So, you’ve decided NextGen is the best option to replace your outdated phone system, huh? Great! Let’s get started! Over here at Nortec Communications, we are always ready to welcome new members. Give us a shout today, and one of our professionals will give you all the information you need to get started.
