Business Communication Solutions for Retail

Innovative Solutions to Connect with Your Shoppers

At Nortec Communications, we understand the communication needs of retail stores and what they need in a retail phone solution. We should – we have over 20 years of experience working with retailers. We strive to create innovative solutions that will help you better and more efficiently connect with your customers.

Auto-Response

Convenient auto-responding when you are unable to answer calls, ensuring all your customers calls are answered, even during peak times

Seamless Mobile
Integration

Always be available for important customer calls with cell phone integration for both Android and iPhone

Cordless

Allow staff to answer calls on the go from anywhere in the store with our cordless retail phone options

Seamless
Call Routing

Seamlessly route calls across multiple locations

Call
Management

Automatic call routing to handle calls day or night

Reduce
Spam Calls

Our new Spam Guard ends bothersome spam calls

Text with
Customers

Two-way texting capabilities give your clients the ability to send and receive text messages using your business retail phone number

Premium
Features

All plans come standard with our color display, multi-line retail phones that enable you to better juggle calls from wherever you are

Texting Capabilities in Retail

At Nortec Communications, we like to offer innovative communication solutions that will help you stand out from your retail competition. We invite you to reimagine the way you do business.

Two-Way Text

Instant two-way text communication not only enables you to send out messages but also allows your customers to text you back with more than a one-word response, giving them personal service before they even walk through your door.

Eliminate QR Codes

Send images/links via text to customers alerting them of upcoming sales or new items in stock – your customers can place their orders directly back on your business retail phone.

Business Line Texting

Being able to text directly from your business line means that your business name, address, and other relevant information pops up on your customers’ phone versus the ordinary display of numbers they see with your competitors.

What our customers say

Retail Testimonials

“Nortec is a great partner in communication for us! Their team and fast response times are second to none in the industry! I highly recommend them for your phone and digital needs!”
Justin JohnsonGM/Co-Owner - ST PAUL HARLEY-DAVIDSON & WILD PRAIRIE HARLEY DAVIDSON
“Nortec is amazing!!! I love a company who values their clients! Nortec is so easy to work with, it’s like having a friend who really cares about you! If we have questions or the rare times a problem, they are on top of it right away! I do and have highly recommended Nortec to anyone who wants reliable service with great customer relations! Nortec ROCKS!!”
Robyn SnyderPresident - WINNING EDGE GRAPHICS, INC.
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Responsiveness is OUR Priority

Nortec Communications is a locally-based, licensed contractor, so we are there for you when you need us. We do more than simply provide phones – we offer complete customizable solutions including cabling and networking, fax integration, wireless, and security.

Streamlining Communications with Shoppers is YOUR Priority

Let Nortec Communications help your retail location achieve the highest standard of customer service through one of our creative network solutions.